The results

Up to 99.5%
of laptops modernized, with 50 exceptions out of 10,000
Weeks to hours
for device updates and changes
No site visits
needed to set up a laptop or recover one from ransomware

The challenge

A large midstream energy company runs its operations from hundreds of remote field sites with limited bandwidth. Its 10,000 laptops were still managed with on-premises tools, so every update meant thousands of manual steps and visits from technicians. Recovering a laptop after a ransomware attack meant sending someone on site, and the company needed a secure foundation before it could adopt AI.

What we did

Invoke built a cloud-managed foundation on the Microsoft 365 E3 licensing the company already owned:

  • Microsoft Intune now manages every laptop from the cloud, replacing the on-premises tools.
  • Windows Autopilot sets up new and rebuilt laptops with zero touch.
  • Microsoft Entra ID gives every user Zero Trust access.
  • OneDrive protects files, and laptops can recover from a clean image over the internet instead of waiting for a technician.

What’s next

With devices, identities and files managed in the cloud, the company has the secure foundation to roll out Microsoft 365 Copilot and AI agents.

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