AI Business Solutions
AI Workforce
Invoke's AI Workforce practice helps every employee get value from Microsoft 365 Copilot and agents, safely. We roll out Copilot in waves built around real role-based scenarios, match ready-made agents to those scenarios, let people build governed personal agents, and set up the AI governance, value tracking and cost controls that keep it going. Data guardrails come from our Security practice, so adoption doesn't wait on governance.
- Solution Area
- AI Business Solutions
- Built on
- Microsoft 365 Copilot
- Who's involved
- Business leaders, IT, HR and champions
- How to work with us
- Invoke Advise and Invoke Engage
The challenge
Licenses aren't adoption.
Many organizations buy Copilot, run a pilot and stall. Usage drops, value is hard to prove and governance falls behind.
- Pilots that don't scale
Early enthusiasm fades without scenarios, champions and training.
- Value you can't show
Without success measures, every renewal becomes a guess.
- Ungoverned AI use
People use AI tools and build agents without clear rules.
- Costs that creep
Seats, credits and metered agents grow without owners or budgets.
What we cover
8 capabilities, one practice.
Each area can stand alone or be part of a larger program. We start where the risk or the value is highest.
- Workplace AI Assistance
Microsoft 365 Copilot rolled out in waves, with role-based scenarios and success criteria.
- Pre-Built & Role-Based Agents
Ready-made agents matched to your scenarios before anyone builds new ones.
- Personal & No-Code Agents
Employees build personal agents from approved templates, with guardrails and a registry.
- Scenario Realization & Value
Champions, enablement and value tracking that keep adoption growing.
- AI Center of Excellence
The group that sets direction, makes decisions and owns AI across the business.
- AI Usage Governance
A clear AI usage policy and a simple way to request new AI uses.
- AI Seat & Credit Cost Management (FinOps)
Budgets, alerts and right-sizing for Copilot seats, credits and metered agents.
- External Content Connectors
Content from outside Microsoft 365 brought into Copilot and search, securely.
How we work
From priorities to results, in five stages.
Every engagement moves through the same stages, whether you start with an assessment or a full program.
- Stage 1 Align
Agree on outcomes, priorities and the people involved.
- Stage 2 Prepare
Assess readiness and design the target state.
- Stage 3 Enable
Deploy and configure the Microsoft capabilities.
- Stage 4 Adopt
Roll out to people and processes, with training and change support.
- Stage 5 Optimize
Measure results, tune and plan what comes next.
Why Invoke
Practitioners who work only on Microsoft.
Agent 365 launch partner
Microsoft selected Invoke as a launch partner for Microsoft Agent 365, its control plane for AI agents.
Security built in
Identity, data and threat protection from our Security practice come with every rollout.
Microsoft only
We work only on Microsoft technology, so every design fits the rest of your Microsoft stack.
Recognized by Microsoft
- Launch partner
Microsoft Agent 365
Selected by Microsoft to deliver secure, governed AI agents to the enterprise.
- Specialization
Adoption and Change Management specialization
Validated by Microsoft as part of our Solutions Partner for AI Business Solutions designation.
Microsoft source - Specialization
Microsoft 365 Copilot specialization
Validated by Microsoft as part of our Solutions Partner for AI Business Solutions designation.
Microsoft source
Questions
AI Workforce, answered.
What is AI Workforce?
It's Invoke's practice for individual AI productivity: helping every employee use Microsoft 365 Copilot and agents in daily work, with no code required. It sits alongside AI Business Process, which automates whole business processes, and AI Applications, the secure foundation for custom AI.
How do we get beyond a Copilot pilot?
Pick scenarios by role, roll out in waves with clear success criteria, train champions and measure value regularly. Invoke runs this as a program, not a one-time deployment.
How do we keep Copilot safe?
Copilot only shows people what they can already access, so permissions, sensitivity labels and data loss prevention matter. Our Data Security & Governance and Identity & Access Management practices put those guardrails in place as Copilot rolls out.
How do we control the cost of Copilot and agents?
Give seats and credits named owners and budgets, set alerts and right-size licenses based on actual use. We set up this cost management as part of the rollout.
AI Business Solutions
Related Solution Plays.
Talk to an AI adoption practitioner.
Book a briefing to review where you are today and the next step that matters most.